Watermark Faucets are undoubtedly world class products made after careful concept making, manufactured in stringent processing facilities and marketed by a large number of reputable distributors. Certainly, there are several basic questions that revolve around the installation, maintenance or repair of these faucets. A few of which will be answered below.
Can a new faucet be installed using the previous drainage set-up?
For most faucets made by Watermark, this installation is easily feasible. Such is especially true if the original assembly and the new faucet belong to the same finishing styles (example: both have brass finishes). If you desire a faucet with a new style, then it will be beneficial for you to replace the drain assembly with the same finish for easier management of the overall set-up.
Can you install or repair Watermark Faucets using silicone, Teflon tape or plumber’s putty without voiding the warranty?
Watermark allows the homeowner to use silicone for forming water tight seals between sink and drain, and between sink and faucet. If silicone is used, it is advised that only purely non-corrosive silicone must be utilized. Teflon tape is allowed to effectively seal pipes without compromising any warranty. On the other hand, the company won’t tolerate the use of plumber’s putty. Although its function is similar to that of silicone, it contains an acidic component that can potentially corrode some coatings. This possible corrosion causes plumber’s putty application to nullify any product warranty.
What must not be done while cleaning Watermark Faucets?
If a cleaner’s ingredients include alcohols, organic solvents, abrasives or other very reactive chemicals, then you must never apply that cleaning agent on any Watermark Faucet. The mentioned components compromise the finish of the faucet and may speed up corrosion and further damage. Cleansers or sponges, which are not proven safe for polished metallic surfaces, shall not also be used on any Watermark product. Majority of fibrous pads or sponges have unseen minute particles that can scratch the faucet’s finish. Leaving the cleaner for far too long is another terrible mistake. Instead of preserving the faucets, the cleaners may instead shorten the lifespan of your faucet. To avoid such, immediately remove the cleaner with water after enough contact has been established between the cleaning agent and the product being washed.
What must you do if you observe that your Watermark faucet or valve is leaking?
If you observe any leak, it might be helpful to identify the source of the problem. Leaks are typically the consequences of torn or scratched cartridges. This scratch may be caused by over tightening, hard water or debris in the water line. For best results, consult a nearby professional plumber or contact Watermark immediately after observing any leak. If it will be found out that your faucet or valve must be completely replaced, then you must purchase genuine replacement components from your nearest Watermark supplier.
What must you do if your faucet’s finish is beginning to corrode?
Gold, copper and nickel finishes may perish over time because of microscopic particles normally present in the air or because of improper cleaning. If your faucet’s gold or copper finish starts to fade, you have to rub the faucet with a rag containing a mild quantity of lemon-scented furniture finish. Nickel finishes lack any protective coating to allow the viewer to gaze through the faucet’s true aesthetic form. When nickel oxidation happens, just apply a small quantity of mild metal polish to the corroding faucet. There are really some instances when you have to exert serious effort in keeping the exceptional artistry and functionality of your Watermark Faucets.